Contact Us

(08) 9515 8000
Answered 24 hours

(08) 9515 8000 | Contact Us

REGISTERED NDIS PROVIDER · FREMANTLE · SPEARWOOD · HAMILTON HILL

24-hour complex care at home in Fremantle and the coast.

Nursing and high-intensity support for people with complex needs in Fremantle, South Fremantle, North Fremantle and the surrounding suburbs — from the discharge conversation on the ward to settled, ongoing care at home.
Call (08) 9515 8000
How hospital discharge works
NDIS registered  ·  WA-owned  ·  Phone answered 24 hours  ·  About forty minutes from our Girrawheen office
LEAVING HOSPITAL IN FREMANTLE

Going home from hospital in Fremantle.

Rehabilitation and aged-care stays in Fremantle are often long, and people go home changed, to older houses that were never built with care in mind.

If you are a discharge planner, social worker or ward nurse, call us while the person is still on the ward. We will tell you the same day whether we can take the referral and exactly what we need from you. If you are the family, call whenever you like — you do not need to know the NDIS language, and you do not need to have anything sorted before you ring.

Fremantle homes are often older: narrow doorways, steps, no room for a hoist. We look at the house before day one, say what will and won’t work, and help with the equipment conversation rather than discovering the problem on the first shift.

1   Call, any hour
Paige, our receptionist, takes your details and puts you through to the on-call team. Out of hours, someone calls you back at the time we promise.
2   A nurse assesses
A registered nurse meets the person — on the ward or at home — and writes the support plan with the family and the coordinator.
3   Support starts
A small, consistent team. The same faces, trained for the specific supports in the plan, with the nurse checking in on a schedule you agree.
WHAT WE DO IN FREMANTLE

Complex care, in full.

Every service has its own page with what’s included, who it suits and how to start.
SUBURBS WE COVER

Where we work around Fremantle.

We support people at home in Fremantle, South Fremantle, North Fremantle, East Fremantle, Beaconsfield, White Gum Valley, Hilton, O’Connor, Samson, Hamilton Hill, Spearwood, Coogee, Munster, Coolbellup, Palmyra, Bicton, Attadale and Willagee. If your suburb isn’t listed, call anyway — the list is where we already have workers, not a hard boundary.

Nearby: Nedlands · Murdoch · Rockingham and Kwinana · all areas
COMMON QUESTIONS

Things people ask us first.

Can you start before the person leaves hospital?
Yes, and it works better that way. Our nurse can meet the person and the ward team before discharge, so the first shift at home is not the first time anyone has met them.
What if the NDIS plan isn’t sorted yet?
Call us anyway and tell us where the plan is up to. We’ll be honest about what can start now and what has to wait for funding, and we’ll point you to the right person if it isn’t us.
Do you work with the support coordinator?
Always. High-intensity supports, nursing, SIL and respite come from one provider with one point of contact, which makes the coordinator’s job easier and the plan easier to manage.

Talk to someone who can actually say yes.

The phone is answered around the clock. Tell us what’s going on in Fremantle and we’ll tell you honestly whether we’re the right fit.
Call (08) 9515 8000