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REGISTERED NDIS PROVIDER · SHORT-TERM ACCOMMODATION PERTH · STA AND RESPITE

NDIS short-term accommodation in Perth with clinical care that travels with the participant.

Accessible short-term accommodation stays across Perth and Peel for people with tracheostomies, feeding tubes, ventilation, seizures, spinal injury and other high-intensity needs, staffed by the participant’s own nurse-trained team around the clock.
Call (08) 9515 8000
In-home respite instead
NDIS registered  ·  WA-owned  ·  Phone answered 24 hours  ·  Nurse-led  ·  Perth and Peel
WHAT STA IS

A stay away from home that is safe for someone who needs a lot of care.

Short-term accommodation, or STA, is the NDIS support for a stay away from the participant’s usual home, from one night to a fortnight at a time, with support, accommodation, food and activities packaged together. Families use it as respite, participants use it as a change of scene or a trial of living away from home, and coordinators use it to hold a participant safely while a longer-term arrangement, such as SIL or a new home, is set up.

For most people STA is straightforward. For a participant who needs suctioning, a feeding pump, overnight ventilation or two workers for every transfer, it is usually unavailable, because generic STA houses are not staffed or equipped for it. We provide STA in Perth specifically for those participants: we arrange accessible accommodation that suits the equipment, and the people delivering the care are the same workers our nurse has trained and signed off for that participant, so nothing about the clinical routine changes because the address has.

1   Planned STA
Booked in advance, one night to 14 days, in accessible accommodation we arrange to suit the participant’s equipment and support ratio. The same trained workers, the same care plan, a different view.
2   Emergency STA
When a carer is hospitalised or a home becomes unsafe, we can usually arrange a supported stay within days, and place a worker in the home within hours while it is organised. Ring the 24-hour line.
3   Bridging stays
STA used to hold a participant safely between hospital discharge and a permanent arrangement, or while a home modification or SIL roster is set up. We document the stay so the evidence feeds the next plan.
4   STA as a trial of independence
A young adult trying a week away from the family home with their own support, as a step towards SIL or an Individualised Living Option, with the family able to see how it went.
CLINICAL CAPABILITY

What we can look after during a stay.

If it is in the care plan and a nurse can train a worker to do it safely, it comes with the participant to STA.

Airway and breathing: tracheostomy care and suctioning, non-invasive and invasive ventilation, oxygen.

Nutrition: PEG and enteral feeding, pump and bolus feeds, modified-texture meals and mealtime plans.

Medications and clinical care: complex medication regimes, PRN and emergency medication, seizure management, subcutaneous injections, diabetes, wound and pressure care.

Continence and bowel: catheter and stoma care, complex bowel care.

Mobility: hoist and two-worker transfers, equipment set-up at the accommodation, positioning through the night.

Behaviour: implementation of behaviour support plans, including where a restrictive-practice authorisation is in place.

Overnight support during STA can be active (worker awake) or a sleepover, and we tell you before the stay which one the participant’s needs require.

FUNDING

How short-term accommodation is funded.

STA is funded from the Core Supports budget, either as a specific short-term accommodation amount in the plan or, if the plan is flexible, from general Core funding. It is claimed as a daily package per 24 hours that covers the accommodation, the support, food and activities, at a rate that depends on the support ratio (for example 1:1, or shared between participants) and the day of the week. The NDIA generally funds STA for up to 28 days a year, usually taken in blocks of up to 14 days, though a plan can include more where the evidence supports it.

High-intensity supports delivered during a stay, such as tracheostomy, ventilation, PEG or complex bowel care, need to be recognised in the support ratio and rate, and a plan written for a standard STA stay may not cover them. If that is the case we will tell you before the booking, and we will help the support coordinator ask the NDIA for what the participant actually needs, using the participant’s care plan and the treating team’s letter as evidence.

We bill through the plan manager, the NDIA portal or self-managed invoicing, whichever applies, and we do not charge booking fees.

COMMON QUESTIONS

Things people ask us first.

How long can an STA stay be?
From a single night up to 14 days at a time. The NDIA generally funds up to 28 days a year, which most families use as two fortnights or several shorter stays.
Where is the accommodation?
In accessible accommodation within the Perth metro area or Peel that we arrange to suit the participant’s equipment and support ratio. We are not tied to one house, which means we can choose a location near the family or near the participant’s hospital if that matters.
Can you take someone with a tracheostomy, PEG or ventilator?
Yes. These are the participants our STA is set up for. A registered nurse reviews the care plan before the stay and every rostered worker has been assessed as competent for that participant’s clinical tasks.
What is the difference between STA and respite?
Respite is the reason; STA is one of the ways of providing it. Respite can also happen at home with a worker coming in, which many complex-needs families prefer because the equipment stays put. Our respite page covers both.
Can STA be used while waiting for SIL or a new home?
Yes. It is one of the more common uses for participants with complex needs, particularly after a hospital discharge. We document the stay so the evidence supports the SIL request.
Which areas do you cover?
Perth from Yanchep to Mandurah, including the northern suburbs, western suburbs, the city, Midland and the hills, the south-east, Murdoch, Fremantle, Rockingham, Kwinana and the Peel region.
EVERYTHING ELSE WE DO

One provider, one point of contact.

Every service has its own page with what’s included, who it suits and how to start.

Plan the stay with someone who has done it before.

Tell us who the participant is, what they need overnight and when you would like the stay, and we will tell you what we can arrange and what the plan will need to fund.
Call (08) 9515 8000
Start an intake form