REGISTERED NDIS PROVIDER · RESPITE CARE PERTH · SHORT-TERM ACCOMMODATION

NDIS respite care in Perth that can take the participants other respite services can't.

In-home respite, short-term accommodation and emergency respite across Perth and Peel for people with tracheostomies, feeding tubes, ventilation, seizures, spinal injury and other complex needs. A registered nurse sets up every stay, so the carer actually gets the break.
NDIS registered  ·  WA-owned  ·  Phone answered 24 hours  ·  Nurse-led  ·  Perth and Peel
WHY RESPITE FAILS FAMILIES WITH COMPLEX NEEDS

Most respite in Perth stops at the front door of complex care.

Ring around for respite care in Perth and the answer for a participant with a PEG, a tracheostomy or overnight ventilation is usually no, or a yes that turns into a no once the provider reads the care plan. The carers who need a break most are the ones who get told to keep going.

We built our respite service for exactly those families. Because our workers are already competency-assessed by a registered nurse for clinical tasks, and because we deliver high-intensity supports every day, taking on a respite stay is the same work we do all week, not a special case.

Respite with us is planned like any other support: a nurse reviews the care plan, the workers are trained on the specific participant before the first shift, and the family leaves knowing exactly who is in the house and who to ring.

1   In-home respite
Our worker comes to the participant’s home for a few hours, a full day, an overnight or a block of days while the carer is away. The participant keeps their routine, their bed and their equipment; only the carer changes. This is the respite most complex-needs families actually want.
2   Short-term accommodation (STA)
A stay away from home, from one night to a fortnight, with 24-hour support if the plan funds it. We arrange accessible accommodation and staff it with the participant’s own trained team, so the clinical care is the same as at home. See our short-term accommodation page for how STA works and is funded.
3   Emergency respite
When a carer is suddenly unwell, hospitalised or has a family emergency, we can usually place a trained worker within hours in the Perth metro area. Ring the 24-hour line; the on-call nurse triages it straight away.
4   Planned recurring respite
A regular weekend a month, or a fixed week each school holidays, rostered in advance so the same workers come each time and the family can plan around it.
CLINICAL CAPABILITY

What we can look after during respite.

If a task is in the participant’s care plan and a nurse can train a worker to do it safely, we can include it in respite.

Airway and breathing: tracheostomy care and suctioning, non-invasive and invasive ventilation, oxygen therapy.

Nutrition: PEG and enteral feeding, modified-texture meals and mealtime management plans, dysphagia precautions.

Medications and clinical care: medication administration including PRN and emergency medication, seizure management, subcutaneous injections, diabetes and insulin management, complex wound care and pressure injury prevention.

Continence and bowel: urinary catheter care, stoma care, complex bowel care.

Mobility: hoist transfers, two-worker transfers, positioning and pressure care through the night.

Behaviour: implementation of behaviour support plans, including participants with a current restrictive-practice authorisation.

Active overnight support (a worker awake all night) and sleepover support are both available, and we will tell you plainly which one the participant needs before the stay rather than discovering it on night one.

FUNDING

How respite is funded under the NDIS.

The NDIS does not have a support called “respite”. It funds the participant’s support during the time the carer is away, under the Core Supports budget. In-home respite is claimed as Assistance with Daily Life at the standard, high-intensity, weekend, overnight or public-holiday rate that applies to the hours delivered. Short-term accommodation is claimed as a daily package that covers accommodation, support, food and activities; the NDIA generally funds STA for up to 28 days a year, usually in blocks of up to 14 days, and the amount depends on the participant’s support ratio.

If the plan has no short-term accommodation line, in-home respite can still be delivered from the general Assistance with Daily Life funding, and we will tell you before the stay what it will cost the plan so there are no surprises at the next review. If the plan does not fund what the participant needs, we will help the support coordinator ask for it: carer sustainability is a recognised reason for respite funding, and the evidence from a well-documented stay is exactly what a planner looks for.

We do not charge referral fees, booking fees or cancellation fees beyond what the NDIS Pricing Arrangements allow, and we bill through your plan manager, the NDIA portal or self-managed invoicing, whichever applies.

COMMON QUESTIONS

Things people ask us first.

How much notice do you need for respite?
For planned respite, two weeks lets us roster the participant’s usual workers and, if it is a first stay, get the nurse assessment done. For emergency respite, ring the 24-hour line and we will tell you within the hour whether we can place someone that day.
Can you take someone with a tracheostomy, PEG or ventilator for respite?
Yes. These are the participants we are set up for. A registered nurse reviews the care plan before the stay and every worker on the roster has been assessed as competent for the specific clinical tasks involved.
Do you provide overnight and weekend respite?
Yes, seven days a week including public holidays. Overnight can be active (worker awake) or a sleepover, depending on what the participant’s needs require.
Where do STA stays take place?
In accessible accommodation we arrange to suit the participant’s equipment and support ratio, within the Perth metro area or Peel. Some families prefer respite at home instead, which avoids moving equipment; we offer both.
Which areas do you cover for respite?
Perth from Yanchep to Mandurah, including the northern suburbs around Joondalup and Girrawheen, the western suburbs, the city and inner east, Midland and the hills, the south-east, Murdoch, Fremantle, Rockingham and Kwinana, and the Peel region. Emergency respite is fastest where we already have workers, which is most of the metro area.
Can a support coordinator book respite on a family’s behalf?
Yes. Coordinators can use the capacity check on our support coordinator page for a same-day answer, or ring the line. We will confirm the booking with the family directly.
EVERYTHING ELSE WE DO

One provider, one point of contact.

Every service has its own page with what’s included, who it suits and how to start.

Book the break, and mean it.

Tell us who the participant is and what they need overnight, and we will tell you honestly whether we can cover it and from when. The phone is answered around the clock.