Contact Us

(08) 9515 8000
Answered 24 hours

(08) 9515 8000 | Contact Us

REGISTERED NDIS PROVIDER · PERTH · MOUNT LAWLEY · VICTORIA PARK

24-hour complex care at home in Perth city and the inner east.

Nursing and high-intensity support for people with complex needs in Perth, East Perth, West Perth and the surrounding suburbs — from the discharge conversation on the ward to settled, ongoing care at home.
Call (08) 9515 8000
How hospital discharge works
NDIS registered  ·  WA-owned  ·  Phone answered 24 hours  ·  About twenty minutes from our Girrawheen office
LEAVING HOSPITAL IN PERTH CITY

Going home from hospital in Perth city.

People leaving hospital in the city after a trauma often have new, sudden and complicated needs, and families who have had no time to prepare.

If you are a discharge planner, social worker or ward nurse, call us while the person is still on the ward. We will tell you the same day whether we can take the referral and exactly what we need from you. If you are the family, call whenever you like — you do not need to know the NDIS language, and you do not need to have anything sorted before you ring.

After a trauma admission the hardest part is usually the first fortnight at home. We front-load the support in that fortnight, then step it down as routines settle, rather than starting thin and hoping.

1   Call, any hour
Paige, our receptionist, takes your details and puts you through to the on-call team. Out of hours, someone calls you back at the time we promise.
2   A nurse assesses
A registered nurse meets the person — on the ward or at home — and writes the support plan with the family and the coordinator.
3   Support starts
A small, consistent team. The same faces, trained for the specific supports in the plan, with the nurse checking in on a schedule you agree.
WHAT WE DO IN PERTH CITY

Complex care, in full.

Every service has its own page with what’s included, who it suits and how to start.
SUBURBS WE COVER

Where we work around Perth city.

We support people at home in Perth, East Perth, West Perth, Northbridge, Highgate, Mount Lawley, Inglewood, Maylands, Bayswater, Bedford, Embleton, Victoria Park, East Victoria Park, Burswood, Lathlain, Carlisle, Rivervale, Belmont, Cloverdale, Kewdale, Redcliffe and Ascot. If your suburb isn’t listed, call anyway — the list is where we already have workers, not a hard boundary.

Nearby: Osborne Park and Stirling · Nedlands · Bentley · all areas
COMMON QUESTIONS

Things people ask us first.

Can you start before the person leaves hospital?
Yes, and it works better that way. Our nurse can meet the person and the ward team before discharge, so the first shift at home is not the first time anyone has met them.
What if the NDIS plan isn’t sorted yet?
Call us anyway and tell us where the plan is up to. We’ll be honest about what can start now and what has to wait for funding, and we’ll point you to the right person if it isn’t us.
Do you work with the support coordinator?
Always. High-intensity supports, nursing, SIL and respite come from one provider with one point of contact, which makes the coordinator’s job easier and the plan easier to manage.

Talk to someone who can actually say yes.

The phone is answered around the clock. Tell us what’s going on in Perth city and we’ll tell you honestly whether we’re the right fit.
Call (08) 9515 8000