REGISTERED NDIS PROVIDER · MIDLAND · ELLENBROOK · KALAMUNDA

24-hour complex care at home in Midland, the Swan Valley and the hills.

Nursing and high-intensity support for people with complex needs in Midland, Midvale, Guildford and the surrounding suburbs — from the discharge conversation on the ward to settled, ongoing care at home.
NDIS registered  ·  WA-owned  ·  Phone answered 24 hours  ·  About twenty-five minutes from our Girrawheen office
LEAVING HOSPITAL IN MIDLAND

Going home from hospital in Midland.

Hospital discharges from Midland go home across the whole eastern corridor, from Ellenbrook down to the hills.

If you are a discharge planner, social worker or ward nurse, call us while the person is still on the ward. We will tell you the same day whether we can take the referral and exactly what we need from you. If you are the family, call whenever you like — you do not need to know the NDIS language, and you do not need to have anything sorted before you ring.

Distance matters in the hills. Before we say yes to a home in Mundaring or Lesmurdie we check we can actually staff it around the clock, including the 2am changeover, and we tell you straight if we can’t.

1   Call, any hour
Paige, our receptionist, takes your details and puts you through to the on-call team. Out of hours, someone calls you back at the time we promise.
2   A nurse assesses
A registered nurse meets the person — on the ward or at home — and writes the support plan with the family and the coordinator.
3   Support starts
A small, consistent team. The same faces, trained for the specific supports in the plan, with the nurse checking in on a schedule you agree.
WHAT WE DO IN MIDLAND

Complex care, in full.

Every service has its own page with what’s included, who it suits and how to start.
SUBURBS WE COVER

Where we work around Midland.

We support people at home in Midland, Midvale, Guildford, Bassendean, Eden Hill, Morley, Noranda, Beechboro, Malaga, Caversham, Ellenbrook, Aveley, The Vines, Brabham, Dayton, Bellevue, Swan View, Greenmount, Helena Valley, Mundaring, Kalamunda, Gooseberry Hill, Lesmurdie, Forrestfield, High Wycombe, Maida Vale, Stratton and Jane Brook. If your suburb isn’t listed, call anyway — the list is where we already have workers, not a hard boundary.

COMMON QUESTIONS

Things people ask us first.

Can you start before the person leaves hospital?
Yes, and it works better that way. Our nurse can meet the person and the ward team before discharge, so the first shift at home is not the first time anyone has met them.
What if the NDIS plan isn’t sorted yet?
Call us anyway and tell us where the plan is up to. We’ll be honest about what can start now and what has to wait for funding, and we’ll point you to the right person if it isn’t us.
Do you work with the support coordinator?
Always. High-intensity supports, nursing, SIL and respite come from one provider with one point of contact, which makes the coordinator’s job easier and the plan easier to manage.

Talk to someone who can actually say yes.

The phone is answered around the clock. Tell us what’s going on in Midland and we’ll tell you honestly whether we’re the right fit.